Privacy Policy & SMS Terms and Conditions Effective date: January 1, 2025 · Last updated: January 1, 2025 · Questions: (248) 845-1347

Plain-English Summary: We collect your information to help you improve your law firm’s intake process. We do not sell your personal information to anyone. If you give us your phone number, we may send you text messages about our services — you can opt out at any time by replying STOP. For questions, call us at (248) 845-1347.

Section 01 — Who We Are

Get Going In Business is a consulting firm based in Asheville, North Carolina, specializing in intake process optimization and CRM systems for law firms. Our website is located at getgoinginbusiness.com.

Throughout this policy, “we,” “us,” and “our” refer to Get Going In Business. “You” refers to any person who visits our website, submits a form, schedules a consultation, or communicates with us by phone, email, or text message.

If you have questions about this policy, you can reach us at:

Phone: (248) 845-1347 Email: info@getgoinginbusiness.com Website: getgoinginbusiness.com Location: Asheville, North Carolina

Section 02 — Information We Collect

Information You Provide Directly

  • Name, email address, and phone number when you fill out a contact or consultation request form
  • Your law firm’s name, practice area, and revenue range when provided in intake forms
  • Communications and messages you send to us by email, phone, or text
  • Any other information you choose to share during a consultation or engagement

Information Collected Automatically

  • IP address and general geographic location
  • Browser type and version
  • Pages visited on our website and time spent on each page
  • Referring website or source (how you found us)
  • Device type and operating system
  • Cookie data as described in Section 6 of this policy

Information from Third Parties

We may receive information about you from third-party services we use, including scheduling platforms, CRM tools, and advertising networks such as Google and Facebook, where permitted by those services’ terms and applicable law.

Section 03 — How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and schedule consultations
  • To deliver the consulting services you have engaged us to provide
  • To send you information about our services that may be relevant to your firm — including by SMS text message, where you have provided consent
  • To send appointment reminders, follow-up messages, and service updates
  • To improve our website, services, and communications
  • To analyze how visitors use our website and where they come from
  • To comply with applicable laws and legal obligations
  • To protect against fraud, abuse, and security threats

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Section 04 — SMS Text Messaging Terms & Conditions

This section governs your participation in SMS text message communications sent by Get Going In Business. Please read it carefully before providing your phone number or consenting to receive text messages from us.

SMS Quick Reference:

  • Reply STOP — unsubscribe from all SMS messages immediately
  • Reply HELP — receive assistance and contact information
  • Reply START — re-subscribe if you have previously opted out

Program Description

Get Going In Business operates an SMS messaging program to communicate with prospective and current clients regarding our law firm intake consulting services. Messages may include:

  • Appointment confirmations and reminders for scheduled consultations
  • Follow-up messages after you submit an inquiry on our website
  • Information about our services that may be relevant to your firm
  • Responses to inbound messages you send to us
  • Operational updates related to your active consulting engagement

How to Opt In

You may opt in to receive SMS messages from us in any of the following ways:

  • By providing your mobile phone number and checking the SMS consent box on any form on our website
  • By texting us directly at (248) 845-1347
  • By verbally consenting during a phone or video consultation
  • By signing a client engagement agreement that includes SMS communication consent

Your consent to receive SMS messages is not required as a condition of purchasing any service from us. You may always reach us by phone or email instead.

Message Frequency

Message frequency varies. During an active engagement, you may receive up to 4–8 messages per month. During a consultation inquiry period, you may receive up to 3–5 messages total. We do not send unsolicited bulk marketing text messages.

How to Opt Out

You may opt out of receiving SMS messages from us at any time by:

  • Replying STOP to any text message we send you
  • Calling us at (248) 845-1347 and requesting removal
  • Emailing info@getgoinginbusiness.com with a request to be removed from SMS communications

After you reply STOP, you will receive one final confirmation message stating that you have been unsubscribed. No further messages will be sent. You may re-subscribe at any time by replying START or contacting us directly.

How to Get Help

Reply HELP to any message, or contact us at (248) 845-1347 or info@getgoinginbusiness.com.

Message and Data Rates

Standard message and data rates may apply to all SMS messages sent and received. These charges are billed by and payable to your mobile carrier. Get Going In Business does not charge any additional fees for SMS communications. Contact your mobile carrier for details about your plan’s messaging rates.

Supported Carriers

Our SMS program is compatible with most major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, Cricket, and U.S. Cellular. Carrier availability is not guaranteed. We are not responsible for delays in receipt of messages caused by your carrier.

Privacy of SMS Data

Mobile phone numbers and SMS opt-in data collected by Get Going In Business will not be shared with, sold to, or used by any third party for marketing purposes. This data is used solely to deliver the SMS communications described in this policy and to maintain records of your consent and opt-out status as required by law.

TCPA Notice: By opting in to SMS communications from Get Going In Business, you consent to receive autodialed and manually dialed text messages at the mobile number you provide. Consent is not required to purchase any goods or services. Message frequency varies. Message and data rates may apply. Reply STOP to cancel at any time.

Section 05 — Email Communications

When you provide your email address to us, we may send you messages related to your consultation request, our services, and general information we believe is relevant to law firm owners and administrators.

You may opt out of marketing emails at any time by clicking the “unsubscribe” link included in every email, or by contacting us at (248) 845-1347 or info@getgoinginbusiness.com. Opting out of marketing emails does not affect transactional or service-related emails related to an active engagement.

Section 06 — Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and support marketing and retargeting activities.

Types of Cookies We Use

  • Essential cookies — necessary for the website to function correctly. These cannot be disabled.
  • Analytics cookies — help us understand how visitors use our site (e.g., Google Analytics). Data is aggregated and anonymized.
  • Marketing cookies — used to track visitors across websites for the purposes of displaying relevant advertising (e.g., Google Ads, Meta/Facebook Pixel).
  • Functionality cookies — remember your preferences and settings to improve your experience on return visits.

Facebook Pixel

Our website uses the Meta (Facebook) Pixel, which allows us to measure the effectiveness of our advertising by tracking actions taken on our website after viewing a Facebook or Instagram ad. The Pixel may collect your IP address, browser information, and pages visited. You can opt out of Facebook ad tracking through your Facebook Ad Preferences at facebook.com/ads/preferences.

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, and receive notifications when new cookies are set. Disabling certain cookies may affect the functionality of our website.

Section 07 — Third-Party Services

We use third-party services to operate our business. These services may receive limited personal information as necessary to perform their functions. We require all third-party service providers to handle your data in a manner consistent with this policy.

Third-party services we currently use may include:

  • Google Analytics and Google Ads (website analytics and advertising)
  • Meta / Facebook Pixel (advertising and conversion tracking)
  • Calendly or similar scheduling software (consultation booking)
  • CRM platforms (client and lead management)
  • Email marketing platforms (for communications you have opted into)
  • SMS messaging platforms (for text communications you have consented to receive)
  • Payment processors (for billing, if applicable)

Each of these services operates under its own privacy policy. We are not responsible for the privacy practices of third-party services. We do not sell or share your personal information with any third party for their own independent marketing purposes.

Section 08 — Data Retention

We retain your personal information for as long as is reasonably necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

  • Contact and inquiry records are retained for up to 3 years from the date of last contact
  • Client engagement records are retained for up to 7 years following the conclusion of an engagement
  • SMS opt-in and opt-out records are retained indefinitely to document consent history as required by TCPA compliance standards
  • Website analytics data is retained for up to 26 months

When data is no longer needed, we delete or anonymize it using commercially reasonable methods.

Section 09 — Your Rights

Depending on your location, you may have certain rights with respect to your personal information, including the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information, subject to certain legal limitations
  • Opt out of marketing communications, including SMS and email
  • Object to or restrict certain types of processing
  • Request a portable copy of your data in a machine-readable format

To exercise any of these rights, contact us at (248) 845-1347 or info@getgoinginbusiness.com. We will respond within 30 days.

California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to opt out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising your privacy rights.

Section 10 — Children’s Privacy

Our website and services are directed exclusively to adults and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us at (248) 845-1347.

Section 11 — Changes to This Policy

We may update this Privacy Policy and SMS Terms from time to time to reflect changes in our practices, services, or applicable law. When we make material changes, we will update the “Last Updated” date at the top of this page. Your continued use of our website or participation in our SMS program following any changes constitutes your acceptance of the updated policy.

Section 12 — Contact Us

Phone: (248) 845-1347 Email: info@getgoinginbusiness.com Website: getgoinginbusiness.com Location: Asheville, North Carolina 28801

We aim to respond to all inquiries within 2 business days.